Customer Support with key account leaders for constant back and forth. Easy and accessible use of reporting. User-friendly for both the user-facing and back end. Customization of our unique product (exhibitor ticket vs. public facing ticket). Show day support. A sense of urgency for the smallest to largest issues.
Ticketing for Festivals/Fairs
Festivals and fairs are a time for fun, a time to party, soaking up the sun and enjoying some beer. However, that’s not the case for you.
Instead, you have to plan and make the magic happen.
You don’t have to manage these large events on your own. Our software and support team can give you the ticketing options you need to support the size of your event. With the right equipment, marketing support, and automation at your fingertips, you can focus on the event itself and let us do the heavy lifting for you.
Benefits for Festivals/Fairs
- Create different ticketing packages (multi-event, VIP, group, etc.)
- Offer coupon codes, discounts, loyalty programs
- Merchandise mode and ticket add-ons
- Fast scanning for large crowds
- Define ticket colors depending on pass
- Training, onboarding for teams and onsite help available
- Customization options
- Branded printed material
- Create multi-event packages
Popular ticketing features used for festivals and fairs
To avoid long lines, our wireless scanners give staff the ability to check guests in throughout the gate. Scan in over 1000 guests per scanner per hour with over 10 hours of constant use before it requires a new battery.
Mobile Epson receipt and ticket printers
These standard printers print out receipts and barcode tickets. Use them on WIFI, USB for computers, or as a mobile experience with battery packs.
Multi-day event features
Most festivals and fairs spread out over a few days. In your Purplepass admin, you have the option to host single or multi-day events or offer recurring events packages.
Create a volunteer sign-up event
We don’t just host events. You can use Purplepass as a registration for volunteers, assign jobs and manage schedules all within your account.
Onsite help for your event
Upon request, we can help run your gate and registration on the event day. If you are lacking staff or want extra security at the ticket line, you can request a Purplepass representative to work your event.
Reporting tools and real-time alerts
Build custom reports, get real-time sales alerts, and analyze your marketing all within your admin. Easily export your reports on select data to manage your event data throughout the planning process and post-event.
Stay connected to your guests via text message, send alerts, and any update concerning your event. We recommend our SMS tool not only for marketing and sharing ticket links, but to notify guests of canceled or changes to an event in real time.
Encourage guests to share their ticket purchase and upon arrival they will automatically be checked in at your event online. Request and/or require them to like or share your event at checkout.
Create badges and wristbands
We don’t just print tickets. Badges and wristbands are a great option for identifying different groups (VIP, talent, 21+, etc.) in a timely manner, giving them quick access to select.
Newport International Boat Show
See how they used Purplepass to solve the unique challenges for their multi-day festival.
What clients say
They bent over backward to learn everything about our ticketing needs. They answered 100's of questions and even made custom changes to our exhibitor guest ticket program. Their equipment was great and the reporting tools are excellent. We were very pleased with the whole experience.
Greatly Improved Event Management; Improved customer experience and customer service due to more efficient line management. More sophisticated box office management. Drastically improved data mining capability and data verification. Training is important for product users, but a relatively quick learning curve.
Everytime I call to ask for help, Rep is so kind. He will walk me through the steps so I know what to do next time it happens. He also has walked me through all of the details for Purplepass and spent many afternoons providing training sessions with me while I learned the software. He has been a huge help. I am pleased with the software from a customer perspective, however I wish as a Promoter there were a few more features.